Testing
Are You Working On Digital Testing and Certification Projects?
Answerbook Is A Natural Partner for Server Based Testing
Many organizations today are looking for ways to increase employee usage of their education assets, ensure that education resources are working, and that these resources are keeping up with the needs of employees and members. AnswerBook can be a key tool.
First, every question needs an answer or the tools to point the student to where they can find the answer. For example: A question on a member service certification test might go like this: What are three different references to a member inquiry about business loans available at the credit union? Answerbook might store this question, and the three easy answers. The credit union web site, the employees lending intranet page, and a third party web link to a boater site. Embedded in the answer would be links to the three resources for the employee to check out.
Second, every answer might lead to a new test. For example: When reading about a topic like Mortgage Loans do your team members have a good grasp of the industry terms and how they apply? Answerbook can be used in partnership with a pre-test on glossary items with a simple link from the digital learning guide to your server testing tools.
Check Out CU Guru, Ed Callahan's Approach to Testing in Credit Unions.
As part of Member Value Network Ed Callahan can coach your team on how he used digital knowledge, team building, testing and certification, and some key strategies in his career at Patelco Credit Union. Take a look at Member Value Network. Download some meeting materials that might interest your credit union.
Look for more about working with a community of credit union digital testing, coming soon from CU*Answers.
