Online Help
Link Answerbook Users to Existing Documentation
Make Sure Users Read and Use Your Digital Documentation
Most likely your organization has multiple examples of digital server based help systems and documentation for many of your key services - if not, you need some new vendors. Consider products and services like home banking solutions, internal data processing tools, and product "how to" and education sites. AnswerBook will let your organization point users to these already available resources. It can do it for your web site, and it can do it for your help systems too.
Reinforce Your Digital Newletters and Stored Documentation
You have been spending time putting newlettlers on your web page, adding PDFs to your network for documentation and announcements, and generally sending members a lot of messages that you archive. AnswerBook lets you link these valuable resources to member and employee questions. You have invested in these tools; AnswerBook is one more chance to make sure your users find them.
Do You Have a Digital Newletter and E-Publishing Capability?
Check out a new product that can help you reach members with new e-newletters directly: Snap.
What tools are you using for online help?
Check out a few tools CU*Answers provides for credit union employees:
For more information, contact CU*Answers documentation department at:
CU*Answers Documentation Department
4695 44th Street SE
Suite 180
Kentwood, MI 49512
Toll Free:1-800-327-3478
