Automated Advice
Grow top line results with member advice and advocacy
With the growing complexity of the products offered by credit unions today, it's nearly impossible to keep front line staff trained on best practices. In addition, 40% of your members go on line to research financial products when they're ready to buy. Do your members get consistent, high quality advice on what financial product best fits their individual needs regardless of whether they walked into a branch, placed a call to your call center or visited your web site?
Automated advice provides a mechanism to ensure your members get the information and guidance they need each and every time they contact your credit union. Online advisors can direct both your staff and your members to the topically relevant educational content and advice they need when making decisions about your complex products and services. This technology has proven to generate extraordinary high levels of member satisfaction as well as dramatic increases in top line sales. 7 of the top 50 credit unions already use the technology provided by Experion Systems, the leader in this rapidly growing field. Learn more: www.experionsystems.com
